Review from Excellent service and superb car every thing done on time at reasonable price. Our centre star rating is based on customer satisfaction scores from real customers. Welcome to Sytner Select Cardiff. Mr Mark James was extremely helpful and accommodating through out the whole process. Paid for the service over the phone so arrived, picked up keys and left. Report. Find this trusted local dealer at 285-287 Penarth Road, Penarth, Cardiff, CF11 8TT Customer service assistant was very helpful . In these challenging times they are working hard to ensure that the level of service is maintained. There are currently no positions available at this franchise. 029 2055 0300. Apply online. Share. I thank you all so much, its very much appreciated. Sytner BMW Cardiff has an exciting opportunity for a high calibre, enthusiastic Corporate Sales Manager to join their thriving team. Alison on reception was very helpful. Good service. The video of the mechanics carrying out the Vehicle health check was a nice touch. I have always had my BMW serviced with Sytner Cardiff. With state-of-the-art dealerships nationwide, Sytner is one of the largest BMW groups in the UK network. No news found with your current search criteria. Dear Mr Davies, thank you for this excellent feedback regarding your recent purchase of a new BMW X5 45e M Sport. Search for local New Car Dealers near you on Yell. Sytner Group is looking for a passionate and driven Used Car Performance Manager to join our motivated and growing sales team at Sytner Cardiff BMW. Sytner BMW cardiff May 2015 – Present 4 years 5 months. t: 01430330333 e: firstname.lastname@example.org Excelent service offered by Alison and the team. Helpful and professional people. Share. Joshuah and the guys provided a remarkably efficient, safe, and friendly service and managed to fit my job in surprisingly soon at booking time. Sytner BMW (Cardiff, UK) Car Dealership in Cardiff. X5 hybrid is definitely highly recommended. The team kept me informed throughout the day as to what was going on and what extra servicing I should take. This not only means that we commit to maintaining the highest possible dealership standards at all times, it also means that you can play a vital role in this innovative and exciting brand that is forever changing and market leading. With highly trained technicians and a friendly, professional service, you can rely on us to maintain your BMW… Management. The work was completed in 90 minutes and they notified me. Connor looked after my reservation and was helpful, polite and knowledgeable. Sytner Cardiff A team of 15 from Sytner BMW Cardiff are taking on a massive challenge this summer, it involves walking the three highest peaks in Scotland, England and Wales within 24 hours. Browse 118 used cars available at Sytner Cardiff BMW. All of our staff are knowledgeable and enthusiastic; making every interaction special by going the extra mile. Fault was fixed in the expected time frame. I was kept informed on the progress and any questions were answered and explained reassuringly. He was a bald, white guy with a larger build. Your authorised local MINI retailer, with excellent offers on new and approved used MINIs. 2.0. Welcome to Sytner Cardiff. 1,300 check-ins. Extremely polite professional & helpful. Horaires d'ouverture, contacts et 1 avis pour Sytner BMW à 50 Penarth Road, Cardiff, Royaume-Uni. Received a phone call to tell me the car was ready, but was told, 'No rush we're here until 6pm'. See our work with the Sytner BMW Garage in Cardiff. Whilst we are very pleased you are visiting our website, we would like to welcome you to one of our retailer locations … Ten out of ten grading and would highly recommend any prospective purchasers to visit. I will review the communication issues explained with the sales executive involved to see if any improvements can be made moving forward. Thank you. I was able to book a service quickly even though my car had an outstanding recall and the dealer was happy to keep my car overnight because of personal commitments even though the work was completed on the day. I received AWFUL service at Sytner BMW… I received AWFUL service at Sytner BMW Leicester on October 2nd. Excellent service and the lady I dealt with was professional, caring and very pleasant. The professional way Jessica in the Body Shop and Josh in the Service departments handled the jobs could not be faulted. Alison was very professional and extremely helpful . Work done as requested in a timely manner and to a top standard, Excellent service - the videos of the work done were very helpful, again prompt service kept updated as to progress with the vehicle Alison very helpful, As said the service is above and beyond what I expected wonderful, the check in process was excellent and the same when i came back to collect the vehicle. Join to Connect Sytner Group. Ann Harry was a credit and carried out the experience with a warm approach and made sure all her promises were met. Ease of service considering current restrictions. With Sytner Cardiff BMW. Cardiff, United Kingdom. I was well Informed throughout the day by Josh and received a great video from one of the servicing guys on my vehicle. I was kept up to date and had everything fully explained to me. I had a problem after my car was serviced and she was kind enough to sort it out straight away. Tweet. Welcome to Sytner MINI, Cardiff. Professional, courteous staff, fantastic facilities, and the price charged was surprisingly reasonable. It was a very well organised process and the service was completed quickly and efficiently. The salesman was very helpful and new his stuff, I received my new 4 series 420d coupe within a week. Latest jobs. Let me work from a desk while waiting for car. The staff are great from reminder texts, the video health check, updates on completion time. By steve atkinson 5 Days ago | VERIFIED PURCHASE. Had to go in 2 times. customer service is excelent Search the latest selection of BMW Approved Used cars available at Sytner Cardiff on our easy to use website and value your part exchange online. Service was excellent. Operating between the Used Car Sales Manager and Retail Manager/Sales Executive teams, the role is responsible for ensuring all used car enquiries are impeccably handled and conversion rates maximised. Motor Technician, MOT Tester. He kept daily communication, informing us of progress and all questions were answered promptly and professionally. I was kept in the loop at each stage, Isabel was very professional. Check out nearby places on a map. Operating between the Used Car Sales Manager and Retail Manager/Sales Executive teams, the role is responsible for ensuring all used car enquiries are impeccably handled and conversion rates maximised. Mark & Ivy, Dear Mr Jones, thank you for this great feedback regarding the customer service received at Sytner Cardiff BMW and Daniel in particular, we look forward to seeing you again soon! Our Authorised BMW Centre showcases the latest new models including BMW M, BMWi and Alpina, plus a wide range of BMW Approved Used Cars. Our team of over 150 staff have a combined BMW experience of over 1000 years and we are dedicated to delivering the highest standard of customer service and expertise. Visit us today. Liked the video showing condition of vehicle. Sytner were very good at keeping me informed about my service appointment and the staff looked after me well. 402 people follow this. The successful candidate will be responsible for building and developing outstanding relationships with local businesses in order to secure and maintain the supply of their company car fleets. 029 2055 0300. Totally satisfied from the booking in stage to collecting the car. Today, we have called several times and no one has taken our call or returned it. We unders…, Dear Ubayd, thank you for taking the time to post your feedback and I offer my apologies that the experience did not meet your expectations. Laisser un avis. I appreciate this meant a delay of approximately 11 days but clearly this was predominantly impacted by the holiday period. explained to me everything which was done for my car. Dear Dimitrie, thank you for this great feedback regarding the customer service received at Sytner Cardiff BMW, we look forward to seeing you again soon! We were promised our car would be delivered before Christmas and only after the funds were sent you chose to tell us this would not be until after the new year and also that certain repairs (that were promised would be done) were not done and asked us to complete this ourselves. service contact very efficient and friendly. Regards, Dean James, Head of Business. By Mr Jones 12 Days ago | VERIFIED PURCHASE, Daniel Lloyd.Thomas provided us with excellent service. They also gave me what I considered to be a good part exchange price for my X3 and a good deal on my new 330e. The vehicle was then delivered to you in Scotland on 4th January. Reply from Sytner Cardiff BMW. The Covid precautions were also well handled. My car had a fault which was quite awkward to diagnose. Here at Sytner Cardiff we have the expertise and knowledge to help in every possible way. Looked after me well , while waiting for my car . Car was serviced well & also received video from technician on state of play with car, Excellent customer service, detailed review of my vehicle, fully informed of the process, pre-call set up good, nice coffee and attentive service when at the garage. Faultless really. When you locate the right BMW, we'll be happy to bring it to your nearest Sytner dealership or home for viewing and test drive. Sytner Group has completed the building of a new £9m BMW car dealership in Cardiff. Alison Williams and her team showed a lot of patience and the fault was completely diagnosed and rectified. 50 Penarth Road Cardiff South Glamorgan CF10 5RS. Whether you're looking for something luxurious like the sensational BMW X7, something electrifying like the futuristic BMW i3 or something dynamic like the proven BMW 3 Series, we're sure that you'll be able to find the perfect Approved Used BMW at Sytner BMW. We have equipt the garage with all the latest equipment to ensure they deliver results. Communication was next to non existent and had to call several times just to get an update. Sytner Cardiff BMW. Arrived, dropped keys and left. Josh Thompson and the rest of the team at Sytner Cardiff handled the small repair to my X3 in a totally prefessional and friendly manner. 50 Penarth Road Cardiff South Glamorgan CF10 5RS. But recognition of the fault and steps to take led to a successful conclusion. I initially spoke to Tasha who was friendly and a great help, she passed us over to another man to assist with finding a used car. Everything arranged in advance, then efficient and stress free. Both me and my car have been looked after by the team at Sytner. Productive. I am very pleased with the service I have received, I would like to say a big thank you to the highly professional & knowledgeable staff Martyn, Peter, Ann-Marie & Tom for making my dream car reality. Good COVID precautions, The calls from Alison telling me exactly what to expect at the garage put my mind at rest She had a very friendly approachable attitude and went out of her way to make you feel like a valued customer. I had a problem with the car your service department dealt with the problem very efficiently. As we expected when we have purchased vehicles before from Sytner Oldbury the service and welcome has been second to none. Kontaktinformationen und 1 bewertung für Sytner BMW in 50 Penarth Road, Cardiff, Vereinigtes Königreich anzeigen oder eine Bewertung schreiben. Everyone was very friendly. Wonderful new premises, impressive service area. A big thank you to Ann in the service who kept me up to date with the car. Everything explained in details when collecting my vehicle after service. 1 review, contact details and business hours of Sytner BMW at 50 Penarth Road, Cardiff, United Kingdom. It was fantastic to see how well the dealership is handling the current pandemic, and doing a fantastic job of it, the drop off and collection of the vehicles are smooth and efficient and the work was carried out quickly and reliably, Sadly unable to clean the car but this was due to covid, My vehicle was collected and delivered back to me on the day and all was fine. You will also see below customer comments, which are unedited. Erkunden Sie eine interaktive Karte mit Orten in … Very satisfied, everything seemed to go smoothly. Great customer care from the minute you walk in to the handover of your new car. Sytner Sheffield are proud to be supporting the Weston Park Cancer Charity Grand Christmas Auction again this year by offering a luxury BMW* for the weekend and a full valet on your current vehicle. The staff are friendly and helpful. Liked the video report on my car. We are always searching for new talent to join our team! Efforts were made to make the experience better for us. For expert BMW service, and a very wide selection of Approved Used Cars, you've come to the right place. They have always looked after me and have given the best service. I am extremely satisfied due to the friendly and professional service received in addition to the regular updates received. The challenge will take place in August, so we really would love your support and please help us raise money for our chosen charity 'Woodenspoon'. very good for me and you. The UK's Leading Retailer of BMW Cars. Write a review. Everything was well-organised and personal service was excellent. As always, I am very happy with service received and always leave with a smile on my face knowing that all the work has been completed at the highest standard. Click and Collect with Sytner Group! Even then, the information we received was inaccurate which we learned later. All COVID rules were adhered to and the work carried out to a high standard as always. Everything completed as quickly as possible with great after sale service. Afficher les adresses proches sur une carte. Also video link explaining instructions for visiting. The person looking after my service I believe his name was James was great and communicated well. Copy link. So even if we don't have a position for you at the … Regards, Dean James, Head of Business. From the first instance he was so uninterested and unhelpful. Yes 3 No. He is an asset to your company. Angharad Davis HR Manager (Assoc.CIPD) at Sytner BMW/MINI Cardiff & Newport Cardiff, United Kingdom 445 connections In our state-of-the-art dealerships across the U.K, Sytner Group represents the world’s most prestigious car manufacturers. Was this review helpful? The views expressed in these Customer reviews are solely the opinion of the reviewers and not of Auto Trader. 3 Days ago. The new two-storey dealership will stock new and pre-owned BMW vehicles, including electric cars from BMW’s ‘i’ division. Once again this rating is only based on my experience with Alison Williams and her interaction with me. Community See All. Excellent service and superb car. Very very satisfied. 400 people like this. Kind regards Find Sytner Cardiff BMW in Cardiff, CF11. Follow up phone call and video showing the car service being performed. Whilst staff have come and gone over the years the quality of service has remained the same, including a successful goodwill claim on one occasion. It is based on information collated by BMW UK over the past 90 days of new car sales and aftersales service transactions, where the customers have subsequently elected to complete a satisfaction survey online or by phone. They have put in place safety measures to make their customers feel as safe as possible. Good phone manner when booking car. Sytner Cardiff BMW. We are perfectly situated in the centre of Cardiff close to Cardiff Central train station and our showroom is open seven days a week. Closed Now. Report this profile Activity #carshop Liked by Dean James. Staff as always very helpful. Sytner currently operates state-of-the-art BMW Centres nationwide, ensuring that there is a convenient location for almost everyone. Salesperson Edward was both information helpful and professional throughout process. Absolutely fantastic from the minute I drove into the centre also a special mention to the ladies in reception and serving coffee/tea who where outstanding doing there job. Sytner Cardiff BMW - AGENTS, DEALERS AND DEALERSHIPS FOR TRUCKS AND INDUSTRIAL VEHICLES, CAR AGENTS, DEALERS AND DEALERSHIPS, USED CARS, CAR BODYWORK AND SPRAY PAINTING, Cardiff, CF11 8TT, Penarth Road 287, TEL: 02920550..., United Kingdom, On this page : Sytner Cardiff BMW, GB104178538 Mark James at Sytner Cardiff was most friendly and helpful, nothing was too much trouble explaining some of the new innovations on the BMW 118 m Sports Sport Hatch. I was due to take possession of my new BMW vehicle at the end of March. Job work-life balance. Both my wife and myself felt very safe waiting in the customer service area. The staff are very professional. Everything, from buying the vehicle to the handover has been great. Wendy was the staff representative who looked after me, she is a credit to you. During this time service process was handled very well. Dear Mr Jones, thank you for this great feedback regarding the customer service received at Sytner Cardiff BMW and Daniel in particular, we look forward to seeing you again soon! With highly trained technicians and a friendly, professional service, you can rely on us to maintain your BMW, keeping it in peak condition. Buying a new car should be a great exciting experience - in this case it has not been. Well looked after and the work undertaken was excellent. This is not based on any mechanical work done on my vehicle and if you wish me to expand please feel free to contact me. I will pass on your feedback to Liam and we look forward to seeing you again soon. We're proud to offer a wide range of Approved Used cars from BMW at our Sytner BMW dealerships across the country. Excellent sales person and finance guy was very helpful and made the paperwork side very straight forward. Made me feel very welcome and handled my appointment very efficiently indeed. By Ubayd 6 Days ago | VERIFIED PURCHASE, Our experience here has been horrendous. Our full experience is too long to mention here but will be sending in a letter to you direct and BMW head office detailing the points and experience that has caused us great stress due to the failings here. Ww make it easy to find exactly what you want. I was completely satisfied with the service experience. It was a difficult technical issue. View the Sytner Cardiff BMW Stocklist located in Cardiff, United Kingdom with PistonHeads Classifieds, the UK's best online used Cardiff, United Kingdom classifieds. 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